The European Hedgehog

Well, I had a reply from the BBC after several days, here it is:

Dear Miss Stewart

Thanks for your e-mail regarding the BBC News.

I understand you're unhappy as you believe we transmitted incorrect information regarding hedgehogs. I note that you point out that hedgehogs should actually be 600g in weight to stand the best possible chance of survival.

It should be pointed out that it was never our intention to broadcast any incorrect information, as we certainly wouldn't want to endanger any hedgehogs. We appreciate the work you do and we apologise for any offence caused as a result of the inaccurate remarks.

I'd like to take a moment to assure you that your comments have been registered on our audience log. This is a daily report of audience feedback that's circulated to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers. It's also published on our intranet site, so it's available for all staff to view. In addition to this, we regularly compile tailored audience feedback reports for specific programmes so they can have an overview of all contacts received about their series. If a report's compiled relating to this issue, then your comments will also appear here.

Thanks for taking the time to contact us with your concerns.

Regards


Rick Miles
BBC Complaints